For CMS Model Electronic Complaint Form please click here. (You will be redirected to this site.)

Click here for "The Medicare Beneficiary Ombudsman". (You will be redirected to this site.)

Freedom Health is a Coordinated Care plan with a Medicare Advantage contract and a contract with the Florida Medicaid program. You must continue to pay your Medicare Part B premium. Limitations, co-payments, and restrictions may apply. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change January 1 of each year. Premiums, co-pays, co-insurance, and deductibles may vary based on the level of Extra Help you receive. Please contact the plan for further details. For Special Needs Plans: This plan is available to anyone who has both medical assistance from the state and Medicare. This information is available for free in other languages. Please contact our customer service number at 1-800-401-2740 for additional information; our hours of operation are 8am to 8pm 7 days a week Oct. 1, 2012 to Feb 14, 2013, 8am to 8pm Mon. through Fri. from Feb. 15, 2013 to Sep. 30, 2013, 8am to 8pm 7 days a week Oct. 1, 2013 to Feb 14, 2014. TTY/TDD users should call 1-800-955-8771.

Esta información está disponible gratis en otros idiomas. Por favor, póngase en contacto con nuestro número de servicio al cliente al 1-800-401-2740 para obtener información adicional, nuestras horas de operación son de 8am a 8pm 7 dias a la semana 1 octubre 2012 a 14 febrero 2013, de 8 am a lunes 8pm. a través de vie a partir de febrero 15, 2013 hasta septiembre 30, 2013 de 8am a 8pm 7 dias a la semana 1 octubre 2013 hasta 14 febrero 2014. Los usuarios de TTY / TDD deben llamar al 1-800-955-8771.

Medicare beneficiaries may also enroll Freedom Health through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov. Plan performance Star Ratings are assessed each year and may change from one year to the next.