Coronavirus Covid-19 Emergency Message

Important Notice for Coronavirus COVID-19

What You Need to Know About the Coronavirus

What is coronavirus (COVID-19)?

Coronavirus is a type of virus that causes respiratory illness — an infection of the airways and lungs.

What are the symptoms?

The most common early symptoms appear between 2 and 14 days after being infected. Symptoms
can be mild to severe. They include fever, cough, and shortness of breath.

How can I protect myself and others?

The best way to prevent infection is to avoid being exposed to the virus that causes COVID-19.
Check the CDC website for up-to-date information. If you’re traveling, you’ll want to visit the CDC travel page for their most current travel guidelines.

The Health Plan has established a Disaster and Emergency Declaration policy in accordance with state and related regulations.

How your benefits will work

What will my Freedom Health benefits cover for services related to COVID-19 testing and care?

Your Freedom Health plan will cover the care you get if you’re diagnosed as having COVID-19. For those who have a fully insured, individual Medicare plan, it’ll also waive your out-of-pocket expenses for the focused test used to diagnose COVID-19. You can call the number on the back of your identification card to confirm coverage.

You'll pay any other out-of-pocket expenses your plan requires related to COVID-19, unless otherwise determined by state law or regulation.

How much will a COVID-19 test cost me?

It shouldn't cost you anything if you receive a test from the Centers for Disease Control (CDC) or if you have a fully insured Medicare plan.

I’m worried about running out of my medication. What can I do?

We know how important it is to continue taking your prescriptions as directed by your doctor. If you are worried about having enough of your prescribed medication on hand, and your Freedom Health plan allows for a 90-day supplies of prescriptions, this is a great time to think about changing any prescription medicines you take on a regular basis from a 30-day supply. If you don’t have a prescription for a 90-day supply, talk to your doctor to see if a 90-day supply would work for you. You can even get them through home delivery pharmacy. If you have specific questions about the medicine you take, call the pharmacy services number on your member ID card.

How will you ensure that the doctors in my plan can still provide care?

Freedom Health is committed to making sure you can get the care you need. We’re working closely with the doctors and other health care professionals in our plans to prepare for more calls and visits. If your doctor isn’t available for some reason, we’ll help you find alternate care. Login to the Member Portal and search for a doctor, or call the Member Services number on your ID card.

COVID-19 Vaccine Availability

What should I know about the COVID-19 vaccine?

Vaccines are an important tool to help communities fight the spread of COVID-19 and help people stay healthy. We strongly encourage all members to consider getting the COVID-19 vaccine when they are eligible. Talk to your doctor about what is best for you. For vaccine availability and FAQs, please visit the CDC’s vaccine locator website or the Florida specific vaccine locator website.

For more information, check the CDC website for up-to-date details and recommendations about COVID-19.

Last updated 01/20/2023