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The Freedom 1st Medicaid plan will not be effective as of 1/1/2019. Please contact the Agency for Health Care Administration (AHCA - Florida’s Medicaid program) for assistance and information.

MethodAgency for Health Care Administration (AHCA): (Florida’s Medicaid program) – Contact Information
CALL1-888-419-3456 (Calls to this number are free.)
Available Monday through Friday, 8:00 am to 5:00 pm Eastern Standard Time.
TTY1-800-955-8771 (Calls to this number are free.)
This number requires special telephone equipment and is only for people who have difficulties with hearing or speaking.
WRITEAgency for Health Care Administration (AHCA)
2727 Mahan Drive
Tallahassee, FL 32308

To contact Freedom 1st by mail:

Freedom 1st Medicaid
PO Box 151257
Tampa, FL 33684-9850

To contact Freedom 1st by phone:
Phone: 1-877-655-2424
TTY/TDD: 1-800-955-8771
Hours of operation: 8:00am - 7:00pm Mon - Fri

Freedom 1st Medicaid Fraud, Waste, and Abuse Hotline: 1-866-966-7226

Freedom 1st Compliance Hotline: 1-888-548-0094

Last updated 10/01/2019

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