Our Commitment to Members
When deciding on a hotel or restaurant, you’ll likely select the option with a high star rating from a trusted source. Seniors can apply the same approach if they want a private Medicare plan.
Freedom Health, which includes routine hearing, vision, and comprehensive dental coverage, has consistently been rated by the Centers for Medicare and Medicaid (CMS) as one of the top Florida healthcare providers.
CMS created a ratings program with 50 different measures to improve the quality of health outcomes for Medicare beneficiaries. Through customer satisfaction surveys, review of plan operations and clinical quality outcomes, these measures look at everything including operational efficiency, member engagement (getting recommended care and screenings) and customer service. The measurement scores are tallied for a final score that’s issued every year in October.
Our members know that when they call Freedom Health, they will be speaking directly to someone in Florida. In addition to knowing where our members are, Agents/Brokers from our sales team are often familiar with certain doctors, practices and pharmacies, as well. This helps to quickly establish a connection and sense of comfort, allowing our team to get to the root of an issue and resolve it quickly.
Looking for the perfect fit? Find out more about your Medicare Advantage plan options. You can visit us at any one of our Concierge Offices conveniently located throughout Florida.
Some of the things that are available to our members
Last updated 10/08/2019