Contact

If you can't find an answer on our website, please contact us directly:

By Mail:

       Freedom Health
       P.O. Box 151137
       Tampa, FL 33684

By Phone:

8am to 8pm 7 days a week Oct. 1, 2013 to Feb 14, 2014
8am to 8pm Mon. through Fri. from Feb. 15, 2014 to Sep. 30, 2014
8am to 8pm 7 days a week Oct. 1, 2014 to Feb 14, 2015

Toll Free: 1-800-401-2740
TTD/TTY: 1-800-955-8771

By Fax:

Fax Number: 813-506-6150

We are located at:

Corporate Headquarters
5403 N. Church Ave
Tampa, FL 33614

Medicaid

By Mail:

Freedom 1st Medicaid

PO Box 151257

Tampa, FL 33684-9850

By Phone:

8:00am - 7:00pm Mon - Fri

Phone: 1-877-655-2424
TTY/TDD: 1-800-955-8771

Medicaid Fraud, Waste, and Abuse Hotline: 866-966-7226
Compliance Hotline: 888-548-0094

We have free interpreter services to answer any questions you may have about our health or drug plan. Click here for multi - language insert. To get an interpreter, just call us at the above mentioned numbers. Someone who speaks Spanish can help you. This is a free service.

Helpful Links	Hours	Telephone
CMS Model Electronic Complaint Form	8am to 8pm 7 days a week Oct. 1, 2013 to Feb 14, 2014	Toll Free: 1-800-401-2740
The Medicare Beneficiary Ombudsman	8am to 8pm Mon. - Fri. from Feb. 15, 2014 to Sep. 30, 2014	TTY/TDD: 1-800-955-8771
Unable to view PDFs? Click here	8am to 8pm 7 days a week Oct. 1, 2014 to Feb 14, 2015
Click here for interpreter service

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Website Disclaimer

Freedom Health is an HMO with a Medicare Advantage contract and a contract with the state Medicaid program. Enrollment in Freedom Health depends on contract renewal. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, co-payments, and restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change January 1 of each year. You must continue to pay your Medicare Part B premium. Part “B” Premium is covered for full dual members of Special Needs Plans. Medicare beneficiaries may also enroll in Freedom Health through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov. Medicare evaluates plans based on a 5-Star Rating system. Plan performance Star Ratings are assessed each year and may change from one year to the next.

This information is available for free in other languages. Please contact our customer service number at 1-800-401-2740 for additional information; our hours of operation are 8am to 8pm 7 days a week Oct. 1, 2013 to Feb 14, 2014, 8am to 8pm Mon. through Fri. from Feb. 15, 2014 to Sep. 30, 2014, 8am to 8pm 7 days a week Oct. 1, 2014 to Feb 14, 2015. TTY/TDD users should call 1-800-955-8771.

Esta información está disponible gratis en otros idiomas. Por favor, póngase en contacto con nuestro número de servicio al cliente al 1-800-401-2740 para obtener información adicional, nuestras horas de operación son de 8am a 8pm 7 dias a la semana Octubre 1, 2013 a Febrero 14, 2014, de 8 am hasta 8pm Lunes a Viernes a través de vie a partir de Febrero 15, 2014 hasta Septiembre 30, 2014 y de 8am a 8pm 7 dias a la semana Octubre 1, 2014 hasta Febrero 14, 2015. Los usuarios de TTY / TDD deben llamar al 1-800-955-8771.