Over the Counter (OTC) Supplies

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Order Online

Online Order is quick, easy and takes the hassle out!

Item# Item Description
9V Waterproof Adhesive Tape 1/2” x 2.5 yds
9W Plastic Adhesive Bandages, Assorted Sizes
10G Fiber Gummies
11Q Sunscreen Lotion SPF-50
12N Rechargeable Toothbrush
Item# Item Description
12P Interdental Brushes, Assorted Colors
12Q Sensitive Toothpaste Mint Flavor
15C Melatonin Gummies 5mg
16H Adult Disposable Fluff and Polymer Underpads 23” x 36”

What is OTC?

Freedom Health provides its members an Over-the-Counter (OTC) program that makes ordering non-prescription drugs quick and easy at no cost to you. The Over-the-Counter (OTC) Catalog contains 167 items that can help you save between $420 to $1500 over the course of a year.

Check out our OTC 2024 Benefits below.

OTC Benefits

Quick and Easy way to order OTC Drugs and Supplies at NO COST to you, based on plan selection and county.

Members receive a monthly Over-the-Counter allowance of $35 to $125 every month based on plan and county.

Choose from 19 different categories of products and supplies from OTC Online or our Catalog

OTC Catalog

Choose from 167 items when placing new orders including:


Eye Care

Vitamins and Minerals


Smoking Cessation

First Aid Supplies

OTC Ordering

Place Orders by signing into our Member Portal or calling 1-866-900-2688 - TTY: 711

Track and repeat orders 24/7 from the Online Portal.

Receive shipment notification via email when shipped.

How do I order Diabetic Supplies with OTC?

Freedom Health provides its members the ability to order diabetic supplies in conjunction with our Over-the-Counter (OTC) program. An authorization and/or a prescription may be required from a physician. Download the Physician's Order Form here.

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Diabetic Supplies - It's Easy as 1-2-3

1Order your diabetic supplies by visiting our Member Portal Website or by calling us at 1-866-900-2688 - TTY:711

2Pay $0 for diabetic monitors, lancets and test strips through the plan mail order program. Compare to pharmacy retail cost of 20% *

3 Your supplies will be mailed direct at NO COST TO YOU!

Diabetic Documents

English/Spanish ForaCare Owner's Manual

English ForaCare Quick Start User Guide  

Spanish ForaCare Quick Start User Guide  

Physician Order - Diabetes Supplies PDF  

* Co-insurance amount for retail supplies varies by plan.

To place online orders through the OTC (Over the Counter and Diabetic Supplies) System you must be an active member and register through the Member Portal. The Member Portal is a central destination for all information related to your health, benefits, providers, claims and medication.

Register or Log In to the Member Portal

Last updated 11/01/2023