Coronavirus Covid-19 Emergency Message

Over the Counter (OTC) Supplies

The COVID-19 crisis presents a major challenge to our nation and our communities. During this unprecedented time, our team and employees are working tirelessly to meet your over the counter (OTC) medication needs. However, from time to time you may notice that some of the products are out of stock and order deliveries may take longer than usual. We thank you for your understanding, support and patience.

OTC brands image

Order Online

Online Order is quick, easy and takes the hassle out!

Item# Item Description
9P Hydrogen Peroxide 3%
9Q Rubbing alcohol 70%
9R Witch Hazel Pad A.E.R. 40
9T KN95 Masks
10F Psyllium Fiber Laxative Capsules
11K Pulse Oximeter
11L Covid-19 Antigen Home Test Kit
13W Ensure Original Nutrition Powder Vanilla
13X Daily Multivitamin Gummy
13Y Vitamin C Gummy 250 mg
13Z Breakfast Essentials Original Nutritional Powder Drink Mix
16G Adult Bladder Control Pads
17B Cane, 1- Leg Adjustable 29in to 38in
17C Cane, 4-leg base Adjustable Quad Std.
17D Digital Bathroom Scale
Item# Item Description
17E Medical Bracelet - Diabetes
17F Medical Bracelet - Heart Patient
17G Grab Bar, 12"
17H Grab Bar, 24"
17I Pistol Grip Reachers
17J Bath Mat, Non-Slip
17K Raised Toilet Seat - 250 lbs. capacity
17L Hand Held Shower
17M Shoe Horn
17N Lumbar Cushion
17O CPAP Pillow Memory Foam
17P Humidifier, Ultra-Sonic
17Q Digital Kitchen Scale
17R Magnifying Glass
18A Diabetic Socks, Ladies
18B Diabetic Socks, Men
Item# Item Description
19A Protective Arm Sleeve, Small
19B Protective Arm Sleeve, Medium
19C Protective Arm Sleeve, Large
19D Protective Arm Sleeve, X-Large
19E Arthritis Knee Sleeve, Small
19F Arthritis Knee Sleeve, Medium
19G Arthritis Knee Sleeve, Large
19H Arthritis Knee Sleeve, X-Large
19I Compression Knee-High Socks, Women's, Small
19J Compression Knee-High Socks, Women's, Medium
19K Compression Knee-High Socks, Women's, Large
19L Compression Knee-High Socks, Men's, Medium
19M Compression Knee-High Socks, Men's, Large
19N Heating pad Dry/Moist
107 Freedom Flyer 2022

What is OTC?

Freedom Health provides its members an Over-the-Counter (OTC) program that makes ordering non-prescription drugs quick and easy at no cost to you. The Over-the-Counter (OTC) Catalog contains over 145+ items that can help you save between $420 to $1500 over the course of a year.

Check out our OTC 2022 Benefits below.

OTC Benefits

Quick and Easy way to order OTC Drugs and Supplies at NO COST to you, based on plan selection and county.

Members receive a monthly Over-the-Counter allowance of $35 to $125 every month based on plan and county.

Choose from 19 different categories of products and supplies from OTC Online or our Catalog

OTC Catalog

Choose from over 145+ items when placing new orders including:


Eye Care

Vitamins and Minerals


Smoking Cessation

First Aid Supplies

OTC Ordering

Place Orders by signing into our Member Portal or calling 1-866-900-2688 - TTY: 711

Track and repeat orders 24/7 from the Online Portal.

Receive shipment notification via email when shipped.

How do I order Diabetic Supplies with OTC?

Freedom Health provides its members the ability to order diabetic supplies in conjunction with our Over-the-Counter (OTC) program. An authorization and/or a prescription may be required from a physician. Download the Physician's Order Form here.

OTC supplies image

Diabetic Supplies - It's Easy as 1-2-3

1Order your diabetic supplies by visiting our Member Portal Website or by calling us at 1-866-900-2688 - TTY:711

2Pay $0 for diabetic monitors, lancets and test strips through the plan mail order program. Compare to pharmacy retail cost of 20% *

3 Your supplies will be mailed direct at NO COST TO YOU!

Diabetic Documents

English/Spanish ForaCare Owner's Manual

English ForaCare Quick Start User Guide  

Spanish ForaCare Quick Start User Guide  

Physician Order - Diabetes Supplies PDF  

* Co-insurance amount for retail supplies varies by plan.

To place online orders through the OTC (Over the Counter and Diabetic Supplies) System you must be an active member and register through the Member Portal. The Member Portal is a central destination for all information related to your health, benefits, providers, claims and medication.

Last updated 02/21/2022