Over the Counter (OTC)

Introducing our enriched OTC catalog for 2025, showcasing over 90 new items available to you. This benefit is exclusively for members whose plans offer OTC benefits. Use your monthly allowance to order from an extensive variety of over-the-counter items featured in the OTC catalog.

The exciting new additions for 2025 include a broad selection: first aid supplies, analgesics, vitamins and minerals, antacids, first aid creams and ointments, laxatives, smoking cessation aids, and more. Starting on January 1, 2025, the new items will be accessible for order via our member portal or simply by dialing 1-866-900-2688, TTY: 711.

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Take advantage of this benefit and ensure your allowance is fully utilized each month. Please remember that any remaining OTC monthly allowance cannot be rolled over to the following month.

Mark your calendar as the OTC benefit comes into effect on January 1, 2025. For questions, please call our Member Services by dialing the number on the back of your ID card.

To preview the 90+ new OTC items being introduced in 2025 select one of the category icons below OTC Catalog, or simply click See More Categories to view the complete list of new items.

What is OTC?

Freedom Health provides its members an Over-the-Counter (OTC) program that makes ordering non-prescription products quick and easy at no cost to you. The Over-the-Counter (OTC) Catalog contains over 260 items that can help you save between $420 to $1620 over the course of a year.

Check out our OTC 2025 Benefits below.

OTC Benefits

Quick and Easy way to order OTC products and supplies at NO COST to you, based on plan selection and county.

Members receive a monthly Over-the-Counter allowance of $35 to $135 every month based on plan and county.

Choose from 19 different categories of products and supplies from OTC Online or our Catalog

OTC Catalog

Choose a category below to preview the new 2025 OTC items:

Allergies

Eye Care

Vitamins and Minerals

Cough/Cold

Smoking Cessation

First Aid Supplies

OTC Ordering

Place Orders by signing into our Member Portal or calling 1-866-900-2688 - TTY: 711

Track and repeat orders 24/7 from the Online Portal.

Receive shipment notification via email when shipped.

How do I order Diabetic Supplies with OTC?

Freedom Health provides its members the ability to order diabetic supplies in conjunction with our Over-the-Counter (OTC) program. An authorization and/or a prescription may be required from a physician. Download the Physician's Order Form here.

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Diabetic Supplies - It's Easy as 1-2-3

1Order your diabetic supplies by visiting our Member Portal Website or by calling us at 1-866-900-2688 - TTY:711

2Pay $0 for diabetic monitors, lancets and test strips through the plan mail order program. Compare to pharmacy retail cost of 20% *

3 Your supplies will be mailed direct at NO COST TO YOU!

Diabetic Documents

English/Spanish ForaCare Owner's Manual

English ForaCare Quick Start User Guide  

Spanish ForaCare Quick Start User Guide  

Physician Order - Diabetes Supplies PDF  

* Co-insurance amount for retail supplies varies by plan.

To place online orders through the OTC (Over the Counter and Diabetic Supplies) System you must be an active member and register through the Member Portal. The Member Portal is a central destination for all information related to your health, benefits, providers, claims and medication.

Register or Log In to the Member Portal

Last updated 10/01/2024