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Program Principles

Case Management Society of America - Case Management - Standards of Practice for Case Management, 2022
CMSA and its Board of Directors are pleased to offer the Standards of Practice for Case Management, 2022 revision, which provides practice guidelines for the case management industry and its diverse stakeholders. These standards identify and address important foundational knowledge, skills, and competencies for the professional case manager within a spectrum of case management practice settings, specialties, and health and human service disciplines.

Social Services - National Association of Social Worker, Social Work Case Management Standards of Practice, 2013
NASW Standards for Social Work Case Management covers a broad range of topics beginning with Ethics and Values and Qualifications.

Medical Home Model - Primary Care Physician (PCP) Medical Home Brochure
The PCP Medical Home model is a patient-centered approach to healthcare that emphasizes comprehensive, coordinated, and continuous care across the healthcare spectrum. It aims to enhance care quality and improve patient outcomes by fostering strong relationships between patients and their healthcare teams, integrating technology, and focusing on preventive care and chronic disease management.

Page last updated: 11/26/2025